Terms &
Conditions
Services Offered
Beth Feraco Fitness provides online and in-person fitness and nutrition coaching services, including but not limited to:
- 1-on-1 nutrition and fitness coaching programs
- Group coaching programs and challenges
- Digital products (guides, meal plans, workout programs)
- Educational content, video libraries, and resource materials
- Strategy calls and consultations
Enrollment & Acceptance
Enrollment in any program or purchase of any service constitutes your full and unconditional acceptance of these Terms and Conditions. If you do not agree with any part of this Agreement, you should not enroll in or purchase our services.
You represent that you are at least 18 years of age and have the legal authority to enter into this Agreement. If enrolling on behalf of a minor, you accept full responsibility as their legal guardian.
Payment Terms
3.1 Fees and Billing
All program fees are outlined at the time of enrollment. By providing payment information, you authorize the Company to charge the agreed-upon amount(s) on the schedule presented during checkout or enrollment.
3.2 Payment Plans
If a payment plan is selected, you are responsible for all scheduled payments regardless of program participation. Failure to complete payments does not waive the outstanding balance.
3.3 Late or Failed Payments
In the event of a failed or late payment, access to services may be paused until payment is received. The Company reserves the right to charge a late fee and/or terminate services for non-payment.
3.4 Price Changes
The Company reserves the right to adjust pricing at any time. Price changes will not affect existing enrollments but will apply to renewals or new purchases.
Refund Policy
All Sales Are Final. Due to the nature of digital and coaching services — which provide immediate access to materials, strategy, and personalized guidance — the Company does not offer refunds, credits, or transfers once a program has been accessed or a coaching relationship has commenced.
Exceptions may be considered solely at the Company's discretion in extraordinary circumstances and must be requested in writing within 48 hours of purchase, prior to any service access.
By enrolling, you acknowledge and agree to this no-refund policy.
Program Participation & Results
5.1 No Guarantee of Results
The Company makes no guarantees regarding specific results. Outcomes depend entirely on the Client's individual effort, commitment, consistency, and adherence to program recommendations. Testimonials shared by the Company represent individual experiences and are not typical results.
5.2 Client Responsibility
You are solely responsible for:
- Your participation, consistency, and effort within the program
- Providing accurate health, lifestyle, and goal information to your coach
- Communicating openly and honestly throughout the coaching relationship
- Implementing guidance in a manner appropriate for your body and circumstances
5.3 Health & Medical Disclaimer
The Company's services are for educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified healthcare provider before beginning any new fitness or nutrition program, especially if you have a pre-existing medical condition, injury, or health concern.
By participating, you confirm that you have obtained medical clearance where necessary and accept full responsibility for your health and well-being.
Client Conduct
Clients are expected to engage with the Company's team, community, and materials in a respectful and professional manner. The Company reserves the right to terminate services without refund for any Client who:
- Engages in abusive, harassing, or disrespectful behavior toward staff or other clients
- Provides false or misleading information
- Shares, distributes, or reproduces any proprietary Company materials without authorization
- Engages in any conduct that undermines the integrity or reputation of the Company
Intellectual Property
All content, materials, programs, guides, videos, meal plans, and other resources provided by Beth Feraco Fitness are the exclusive intellectual property of the Company and are protected by copyright law.
Clients are granted a limited, non-transferable, non-exclusive license to use materials solely for personal, non-commercial purposes within the duration of their enrollment. You may not:
- Copy, share, distribute, sell, or reproduce any Company materials
- Use Company content to create derivative products or services
- Share login credentials or program access with third parties
Unauthorized use of Company intellectual property may result in immediate termination of services and legal action.
Privacy & Confidentiality
The Company respects your privacy and handles all personal information in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. By enrolling, you consent to the collection and use of your personal information as described therein.
Progress photos, check-ins, and personal health data shared with your coach are kept confidential. The Company will not share your personal information with third parties except as required by law or as necessary to provide services.
Clients consent to the use of anonymized or permission-based testimonials and success stories for marketing purposes unless a written opt-out is submitted to the Company.
Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Participation in any program or use of any service
- Injury, illness, or adverse health effects related to program participation
- Technical errors, interruptions, or inaccessibility of digital platforms
- Loss of data or unauthorized access to your account
The Company's total liability for any claim arising under this Agreement shall not exceed the total amount paid by the Client in the 30 days preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Beth Feraco Fitness, its owners, employees, coaches, contractors, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your participation in Company programs, your breach of this Agreement, or your violation of any applicable law.
Program Modifications & Cancellation
11.1 Company Right to Modify
The Company reserves the right to modify, update, or discontinue any program, service, or feature at any time without liability. In the event of a material change that significantly reduces the value of your enrollment, the Company will make reasonable efforts to notify you and provide an appropriate remedy at its sole discretion.
11.2 Client Cancellation
Clients who wish to cancel a recurring subscription or program must submit a written cancellation request at least 7 days before the next billing cycle. Cancellations do not entitle the Client to a refund of previously charged amounts.
Communication & Response Times
The Company's coaching team will make reasonable efforts to respond to Client communications within 1–2 business days. Coaching calls, check-ins, and message responses are provided within the scope and schedule outlined in your specific program. The Company is not obligated to provide real-time or emergency support.
Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law principles.
Any dispute arising out of or related to this Agreement shall first be submitted to good-faith mediation. If mediation is unsuccessful, disputes shall be resolved through binding arbitration in the State of Maine. Both parties waive the right to a jury trial and agree not to bring class action claims.
Entire Agreement & Amendments
This Agreement constitutes the entire agreement between the Client and the Company with respect to its subject matter and supersedes all prior agreements, understandings, and representations. The Company reserves the right to update these Terms and Conditions at any time. Continued use of services following notice of changes constitutes acceptance of the revised terms.
Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Client Agreement
By enrolling electronically or signing below, you confirm that you have read, understood, and agree to all terms in this Agreement; that you are of legal age; that you have consulted with a physician as necessary; and that you understand results are not guaranteed.